Essay on Chinese Business Etiquette-Free-Samples for Students

Question: You are to prepare a formal analytical essay of strictly on Chinese business etiquette and steps that Mary can use to make a favourable first impression when she visits China to meet with Mr. Lau. You will need to provide some research grounded. Answer: When any of the business expands to the international country, one of the major factors that act as the challenge for the business is culture. Different countries have different culture and thus these culture acts as the base for the business environment and the way the business runs in the countries. Culture can be defined as the set of values, attitude and beliefs of the people that are taught because of the society and the other people in the group (Kinloch and Metge, 2014). This is the essay that examines the efforts that needs to be made by Mary in order to meet the Chinese business man. This is because she belongs to Australia and wants to expand her business in China. As there are many cultural differences thus it is required to analyse the same and behave accordingly in order to make the deals successful. Culture of any of the place can easily be identified by hofstede cultural dimension. It is the tool that involves various aspects in which the place or the country is being scored and the cultural dimension are being analysed. It is the best tool to compare the culture of the two countries and also helps in making the business strategies as per the different culture. In this case, China is the country whose dimension needs to be analysed. The first dimension of this tool is power distance (Kreuz and Roberts, 2017). It is the dimension that deals with the fact that the individuals in the society are not equal. This is the dimension that talks about the attitude of the culture towards the inequalities that are present in the society. As far as China is considered, it has been analysed that the scoring of China is 80in this context. This suggests that the people in China accept the power distance and the inequalities between the subordinates and the superiors. Australia is very differen t from china because Australia scores 30 in the same (Zhao and Tam, 2015). Mary has to develop the understanding of this culture of China and their businessmen and approach accordingly. The next dimension is about individualism. It is the factor that describes about the degree of the interdependence the people have on each other in the society. The societies with individualistic nature believe in looking after themselves and their close family while the people with collectivist nature have opposite agenda and beliefs. China is the country having the score 20 in this which makes it highly collectivist in nature. On the other hand, with the score of 90, Australia is the country with highly individualistic thinking. Here also, the dimension clashes between Australia and China thus creates cross cultural communication issues. Next is the dimension of masculinity that refers to the characteristics of the society and the factors that motivates the society to work. The societies with high masculinity nature believe in competition, achievement and success while the society with feminist characteristics believes in quality of life (Mazanec, 2015). China scores 66 and Australia scores 61 in this context. This suggests that there is slight difference and both the societies are masculine in characters. This suggests that the people gets motivate when they feel competition and they wants to have success at cost of losing their quality of life. Another important dimension that is included by Hofstede in its model is uncertainty avoidance. It is the aspect that focuses in the ways in which the society deals with the unknown future. The scoring in this aspect is related to the extent to which the society or the people of the country feel threatened of the unambiguous situations in the future. With the score 30, Chine se are comfortable with the uncertainties are flexible enough to change as per the situations. The Chinese language is also full of ambiguous meanings. It has been analysed that Australia is the country that scores 51 in this context. This suggests that they are in the middle of the situation and the society in Australia may or may not be threatened from the uncertanities.it depends the situations and the individualistic nature of the organisations or the person (Bhakta, 2016). The next dimension is related to the type of approach followed by the companies and the society. The long terms orientations the approach where the society believes in linking with the past and historical beliefs for facing the challenges in present and future while the societies with short term orientation believes in dealing with the things that runs for shirt term and do not relate the past and the present. The score of china that is 87 suggests that the society in China is very much focused on their long term orientation and also believes in following their traditional practices and rules and regulation for present and future issues. They think about the future and keep the futuristic approach to work (Minkov, 2017). On the other hand Australians believe in short term approach and thus believes in getting quick results. The last one is the dimension of indulgence that deals with the extent to which the people tries to control their desires. China is the society that is considered as Restrained because of the low score that is 24. Societies with a low score in this dimension have an affinity to suspicion and pessimism. Also, in contrast to Indulgent societies, restrained societies do not put much stress on relaxation time and control the fulfilment of their desires. People with this orientation have the insight that their actions are controlled by communal norms and feel that coddling themselves is rather wrong. As per the discussion above, it has been analysed that there are four dimensions in which the Australian culture is very different from the Chinese culture and thus Mary has to take initiatives to deal with these differences as lot of cross culture miscommunication can emerged out of the interaction of a Chinese businessman to the Australian businessman (Zhao, Kwon and Yang, 2016). The major miscommunication can be because of the language. Language always is the biggest issue when cross cultural communication comes in picture. It has been realised that Chinese is the language that is full of ambiguity in its meaning and thus Mary not only have to learn the language but also have to learn about the perception of the Chinese people. Cross cultural communication issues also develops when the people have different approaches towards their work (Deresky, 2017). As Chinese people have long term orientation while Australian have short term orientation and thus Mary have to make the things a ccordingly. She has to show the business long term objectives to the Chinese business man rather than short term goals. As far as Chinese business etiquettes are considered it has been observed that Chinese business men are very much concerned about the way people greet and the way the meeting starts. It has been recommended to Mary that she should prepare everything and develop a plan before conduction of the meetings (Islam, 2017). It is required to learn some of the words in Chinese as it is appreciated by the Chinese business people. As discussed in the power distance section that Chinese has unequal power distribution and it is accepted by the people there while Mary is from the country where the power distance score is very low that is in Australia. Thus, it is required by Mary to develop that understating and at the time of meeting it is required by her to enter as per the hierarchical position with her colleagues. Another major thing that needs to be considered is to create an impression (Triandis, 2018). Recommendations: The Chinese people believe in building relationship with the clients and this Mary should try to develop a positive and trust worthy relationship with the Chinese people. It has been also been observed that the society of Chinese people are collectivist in nature and thus Mary, who belongs to the society with individualistic nature have to develop the strategies and the activities that involves the team and the goals of the business proposal should provide the mutual concern for the business and the employees (Weller, 2018). The first meeting for the business should be initiated with short conversation and many meetings should be conducted after the first meeting to ensure that the relationship can be developed and maintained so that the deal can be finalised easily (Luthans and Doh, 2018). As Mary is in Food business thus, she has to propose the business in such a way so that it is portrayed as related to the Chinese cuisine. This is the only strategy to attract the Chinese business man as they may look for localisation in the food materials. Thus, it has been recommended to Mary that she should follow the above discussed practices in order to have successful meeting. This discussion concludes that cross cultural communication cannot be maintained so easily and thus individuals like Mary has to make the efforts in order to make face these challenges by understating the basis of another culture that differs from pace to place. References: Bhakta, V., Lee, A., Kaye, W., Blanchard, C., Trivedi, H., Galceran, A. And Steinberg, H., 2016, January. Supply chain management: customer service hofstede's cultural dimensions in china, japan, the usa. InAllied Academies International Conference. Academy of Legal, Ethical and Regulatory Issues. Proceedings(Vol. 20, No. 1, p. 1). Jordan Whitney Enterprises, Inc. Deresky, H., 2017.International management: Managing across borders and cultures. Pearson Education India. Islam, T., 2017. 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Weller, R.P., 2018.Alternate civilities: Democracy and culture in China and Taiwan. Routledge. Zhao, H.Y., Kwon, J.W. and Yang, O.S., 2016. Updating Hofstede's Cultural Model and Tracking Changes in Cultural Indices. Zhao, M. And Tam, K.Y.B., 2015, July. The need for effective cross-cultural communication in creative industries: Two case studies. InInnovation in Design, Communication and Engineering: Proceedings of the 2014 3rd International Conference on Innovation, Communication and Engineering (ICICE 2014), Guiyang, Guizhou, PR China, October 17-22, 2014(p. 229). CRC Press